Our last presentation before wrapping up the 2009 Health System Reform Summit discussed access and patient partnerships, featuring presentations from Darren Willcox of the Coalition to Advance Health Care Reform, Bill Novelli, CEO of AARP, and Helen Darling from the National Business Group on Health. All the speakers supported patients taking more responsibility and becoming more involved in their health and health decisions -- and the increasing trend of this actually happening.
Willcox discussed Safeway’s efforts to get its employees to improve their health through support networks, like a 24-hour hotline, 100 percent coverage for preventive care and lifestyle management programs. Safeway’s efforts paid off – they have been able to stabilize health care costs at the 2005 level.
Novelli talked about AARP’s health care reform campaign with SEIU and NFIB, called Divided We Fail. This campaign focuses heavily on the patient, stressing that in order for care to be considered “patient-centered,” it must involve the patient in care decisions. This means that patients need to know more about the resources they consume and there must be incentives for physicians and patients to work together to efficiently use health care resources.
Darling gave statistics from two surveys her group has conducted recently of employees. The survey found that employees want health communications targeted to their needs; employees want to reduce their costs and get more value out of their care; and employees are trying to live healthier. People are more and more willing to take personal responsibility for their health.
All three of the speakers responded to two controversial issues that they were asked about in the Q & A session. More...